What time can I check-in and check-out?
Check-in time is 4PM, check-out is at 11AM.
What’s the hotel’s reservation cancellation policy?
Although we’d love for you to stay with us, we know things may come up. Hotel cancellation policies vary based upon rate and location – contact your hotel for more information.
Is there Wi-Fi access at The Benjamin Royal Sonesta?
Yes – we want our guests to stay connected. Wi-Fi is available in the lobby of, and access to in-room Wi-Fi is included as part of the Hotel Facilities Fee.
Does The Benjamin have a restaurant? Is there room service available?
The restaurant is temporarily closed and in-room dining is unavailable but since we are in the heart of Midtown, it’s the perfect opportunity to take advantage of a variety of culinary options in New York City.
What is The Benjamin’s smoking policy?
The Benjamin Royal Sonesta is a smoke-free environment. Smoking in your room will result in a $250 cleaning fee.
Are there fitness centers at The Benjamin?
Our 24-hour fitness center is located on the 3rd floor of our Midtown East hotel. We provide treadmills, elliptical trainers, exercise bikes, a Peloton bike, yoga mats and free weights for guest use. Hand towels and water are provided, along with men’s and women’s locker rooms and shower area.
Can I bring my pet?
Absolutely! Make Traveling with Pets Simple. We’re thrilled to welcome guests and their pets with our PAWS (Pets Are Welcome At Sonesta) program at The Benjamin Royal Sonesta. When you and your pet check in, we’ll greet you with a PAWS Welcome Letter and complimentary dog treats. Plus, we’ll have your room ready with a water dish, feeding bowl and waterproof mat. Pamper your pet with the addition of a cozy pet bed at The Benjamin Royal Sonesta.
When planning to stay at The Benjamin Royal Sonesta with your pet, please inform the reservation agent or front desk.
Our Pet Policy:
All Sonesta hotels are pet-friendly and welcome well-mannered pets, with no breed or weight restrictions. Up to two pets are permitted per room or suite.
At The Benjamin Royal Sonesta, a minimum fee of $75 per stay applies.
Check out Sonesta’s PAWS (Pets Are Welcome at Sonesta) program for more details.
What is the “Hotel Facilities Fee” included on my bill?
Our Hotel Facilities Fee provides you with the following amenities:
- $10 daily cupboard credit*
- Premium wireless internet access for all of your devices
- Unlimited local/national calls
- 24/7 fitness center access
- One-time $15 Dry Cleaning Service credit for your stay
*Must be redeemed daily and cannot roll over. Not valid on day of departure
Where can I learn about The Benjamin’s special offers and promotions?
The Benjamin Royal Sonesta offers a wide variety of seasonal and hotel-based promotions and special offers, which are updated regularly – explore our Special Offers to learn more.
What is the Rest & Renew program?
Developed by sleep medicine expert, Dr. Rebecca Robbins, the unique Rest & Renew program provides solutions to ensure the best night’s sleep. Choose from a selection of pillows from the curated 10-choice pillow menu, on-demand meditation, sleep masks, blackout curtains, noise machines, and complimentary reading program curated by Bedside Reading. Visit our Rest & Renew page to learn more.
Do the hotels offer valet services?
Valet Parking ranges from $55-$75 per 24-hour period for cars, $65-$85 for SUVs and minivans*. In-and-out privileges are not included.
What should I do and see during my stay at The Benjamin Royal Sonesta?
Check out The Benjamin Blog for more information about some of the best local events and attractions you won’t don’t want to miss during your stay.
What are the accessible features of The Benjamin Royal Sonesta?
The Benjamin Royal Sonesta features accessible areas at the hotel entrance, registration desk, meeting rooms, public restrooms and fitness center as well as select guestrooms and suites.
Accessibility features in the hotel include braille signage throughout hotel, accessible, fully automatic entrance door with wide openings, lobby free of any steps, accessible registration with lowered desk, service animals welcomed, two guest elevators and one service elevator serving each level of hotel, including guestrooms, meeting rooms, fitness center and ADA public restrooms on 2nd floor and all meeting rooms on 2nd floor wheelchair accessible and free of any steps.
Room categories at The Benjamin Royal Sonesta offer an ADA-accessible option for guests to enjoy. Relax in comfort, in the newly renovated rooms and suites at The Benjamin Royal Sonesta, made complete with lowered countertop height level for easy access in the kitchenette and bathroom, handheld showers, shower control locations, grab bars and shower or tub seat grab bars, and roll-in shower available upon request.
When was The Benjamin Royal Sonesta last renovated?
The hotel completed a full renovation in 2024 of the lobby, Sonesta Work Suite and all guestrooms and suites in partnership with design firm DLR Group, an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization for new construction, renovation, and adaptive reuse across various building types.
Contact Information
SONESTA HOTELS Of NEW YORK
Tel: 646.424.2600
THE ROYAL SONESTA BENJAMIN NEW YORK
125 East 50th Street NY, NY 10022
Tel: 212.715.2500
THE SHELBURNE SONESTA NEW YORK
303 Lexington Avenue, New York, NY 10016
Tel: 212.689.5200
THE FIFTY SONESTA
155 East 50th Street, New York, NY 10022
Tel: 212.751.5710
THE GARDENS SONESTA ES SUITES
215 East 64th Street, New York, NY 10065
Tel: 212.355.1230
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