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Accessibility Matters 

For purposes of the American With Disabilities Act, and similar state or local laws, this website (nyc.sonesta.com), excluding any third-party content, integrations, and external websites, makes a reasonable and good faith effort to adhere to the Web Content Accessibility Guidelines, commonly referred to as WCAG 2.1 AA or the then prevailing “Accessibility Standard” as issued and developed by the World Wide Web Consortium (W3C), which sets accessibility standards.

This website is monitored by SilkTide, a third party authority in web accessibility. SilkTide routinely scans for issues which are reviewed and remediated frequently.

Your feedback on the accessibility of this website is welcome. If you encounter any accessibility barriers, please contact us promptly at:

Sonesta Hotels of New York
Tel: 646.424.2600

The Benjamin Royal Sonesta New York
125 East 50th Street NY, NY 10022
Tel: 212.715.2500

The Shelburne Sonesta New York
303 Lexington Avenue, New York, NY 10016
Tel: 212.689.5200

The Fifty Sonesta Hotel New York
155 East 50th Street, New York, NY 10022
Tel: 212.751.5710

The Gardens Sonesta ES Suites New York
215 East 64th Street, New York, NY 10065
Tel: 212.355.1230

The Benjamin Royal Sonesta New York

Hotel Accessibility

Accessible Areas

  • Hotel Entrance
  • Select Guestrooms & Suites
  • Registration Desk
  • Meeting Rooms
  • Public Restrooms
  • Fitness Center

Accessibility Features

  • Braille signage throughout hotel
  • Accessible, fully automatic entrance door with wide openings
  • Lobby free of any steps
  • Accessible registration with lowered desk
  • Service animals welcomed
    Two guest elevators and one service elevator serving each level of hotel, including guestrooms, meeting rooms, fitness center and ADA public restrooms on 2nd floor
  • All meeting rooms on 2nd floor wheelchair accessible and free of any steps

Guestroom Accessibility

Accessible Guestrooms & Suites

  • The Beverly Suite
  • King Studio
  • King One Bedroom
  • Queen Guest Room
  • Double Queen Room

Accessibility Features

  • Bathtub with grab bar and seat
  • Roll-in shower
  • Grab bar in shower
  • Grab bar next to toilet seat
  • Hand-held shower wand
  • Low-level towel hooks and racks
  • Accessibility equipment for the deaf
  • Connecting rooms available
  • Hearing impaired light alerts
  • Lowered closet bars and shelving
  • Strobe lights
  • Double peephole on door
  • All doorways wheelchair accessible
  • Features vary by room type. Reserve online or contact our dedicated team at (212) 715-2500.

The Shelburne Sonesta New York

Hotel Accessibility

Accessible Areas

  • Hotel Entrance
  • Select Guestrooms & Suites
  • Registration Desk
  • Meeting Rooms
  • Public Restrooms
  • Fitness Center

Accessibility Features

  • Braille signage throughout hotel
  • Accessible, fully automatic entrance door with wide openings
  • Service animals welcomed
  • Two guest elevators and one service elevator serving each level of hotel, including guestrooms, fitness center and ADA public restroom on lobby level
  • All meeting rooms on ground floor wheelchair accessible and free of any steps – accessible elevator present to move from upper lobby to lower lobby
  • Guestroom Accessibility

Guestroom Accessibility

Accessible Guestrooms & Suites

  • Guest Room 1 Bed
  • Guest Room 2 Beds
  • Studio 1 Bed
  • Studio 2 Beds
  • One bedroom apartment 1 bed
  • One bedroom apartment 2 beds
  • Two-bedroom apartment

Accessibility Features

  • Bathtub with grab bar and seat
  • Roll-in shower
  • Grab bar in shower
  • Grab bar next to toilet seat
  • Hand-held shower wand
  • Low-level towel hooks and racks
  • Accessibility equipment for the deaf
  • Connecting rooms available
  • Hearing impaired light alerts
  • Lowered closet bars and shelving
  • Strobe lights
  • All doorways wheelchair accessible

The Gardens Sonesta ES Suites New York

Hotel Accessibility

Accessible Areas

  • Hotel Entrance
  • Select Suites
  • Registration Desk
  • Public Restrooms
  • Fitness Center

Accessibility Features

  • Braille signage throughout hotel
  • Accessible, fully automatic entrance door with wide openings
  • Lobby free of any steps
  • Service animals welcomed
  • Two guest elevators serving each level of hotel, including suites, fitness center and ADA public restroom on 1st floor

Guestroom Accessibility

Accessible Suites

  • One Bedroom Suite-2 Queens
  • One Bedroom Suite-2 Queens with Patio
  • Junior Suite-2 Queens
  • Junior Suite-1 King
  • Penthouse Suite

Accessibility Features

  • Bathtub with grab bar and seat
  • Roll-in shower (only in the one bedroom suite)
  • Grab bar in shower
  • Grab bar next to toilet seat
  • Hand-held shower wand
  • Low-level towel hooks and racks
  • Accessibility equipment for the deaf
  • Hearing impaired light alerts
  • Lowered closet bars and shelving
  • Strobe lights
  • Double peephole on door
  • All doorways wheelchair accessible