Check-in time is 4PM, check-out is at 11AM.

Although we’d love for you to stay with us, we know things may come up. Hotel cancellation policies vary based upon rate and location – contact your hotel for more information.

Yes – we want our guests to stay connected. Wi-Fi is available in the lobby of all hotels, and access to in-room Wi-Fi is included as part of the Hotel Facilities Fee.

All hotels are smoke-free environments. Smoking in your room will result in up to a $500 fine.

Yes – access to business services, including high-speed internet, scanning and printing, is included in your Hotel Facilities Fee.

Located in our lobby we invite guests to use our Business Center for easy access to our computers. Guest are welcome to use our 2 computers and printer.

Although we do not have a pool, guests can stay fit in our state-of-the-art cardio and weight training stations for you to stay fit and keep up with your exercise, open 24/7.

Absolutely! We are a pet-friendly hotel. Check out Sonesta’s PAWS (Pets Are Welcome At Sonesta) program for more details.

Our Terrace Suites range from 550-650 sqf/51-60 sqm and are expansive apartment style spaces complete with separated living and sleeping rooms, work desk, sleeper sofa, two flat screen TV’s, and large bath.

Our One-bedroom King Suite which range from 450-650 sqf/42-60 sqm, comes fitted with One Queen or King Bed, the bathroom has either a roll-in shower or bathtub with grab bars. (450-650 sqf / 42-60 sqm). are the same size.

Our One & Two-Bedroom Apartments, One Bedroom Empire Suites, Terrace Suites and Penthouse Suites offer comfortable pullout sofas.

Our One-bedroom King Suite which range from 450-650 sqf/42-60 sqm, comes fitted with One Queen or King Bed, the bathroom has either a roll-in shower or bathtub with grab bars. (450-650 sqf / 42-60 sqm). are the same size.

The terraces are approximately 4’ wide and varies in length from 48’-60+’.

Not at all – Sonesta Hotels of New York welcomes guests to stay for as long as they like, whether it’s a day, a week, a month, or even longer. Visit our Explore & Plan page to learn more about extended stays.

Our Hotel Facilities Fee provides you with the following amenities:

• $10 daily cupboard credit*
• Premium wireless internet access for all of your devices
• Unlimited local/national calls
• 24/7 fitness center access
• One-time $15 Dry Cleaning Service credit for your stay

*Must be redeemed daily and cannot roll over. Not valid on day of departure

We are happy to receive/hold up to five packages on behalf of our guests leading up to and during their stay.

• Small $5 (up to 15”x11”x3”)
• Medium $7.50 (up to “18×13”x3”)
• Large $10 (anything over)

Sonesta Hotels of New York offers a wide variety of seasonal and hotel-based promotions and special offers, which are updated regularly – visit the Special Offers page to learn more or sign up to receive insider offers to find one that is just right for you.

Valet Parking ranges from $55-$75 per 24-hour period for cars, $65-$85 for SUVs and minivans*. In-and-out privileges are not included.

Times Square is approximately a 15-minute walk.

NYU Langone is conveniently located just 7 blocks away, or a 6-minute drive. Just ask the bellman to call you a cab!

Check out our Neighborhood Guide for more information about what to see and do during your stay. From restaurants to attractions, we’ve got you covered during your trip to NYC.